
Could Facebook applications be extended to deliver a selection of UIs, like some media players?
The recent furor and mass protests over Facebook’s new layout is the second major user revolt in the past 6 months – Microsoft backed off from a Hotmail redesign in December 2008, an indication that consumers have become interface-savvy in this Age of Interaction. EBay was luckier with its own Web 2.0 redesign (completed 1/09 after a 10/09 launch and a 5/08 “preview”). But Facebook was less fortunate – months after the Facebook “beta” launch (10/08) users scream and shout and threaten to read their EULAs. What a nightmare it must be for Christopher Cox, Facebook’s Director of Product, whose current task is to roll out an upgrade to a platform serving 150 million users – 1.7 million of which, counted PC World on March 23, are staging a “redesign revolt“. Three days later, I find about 2.5 million. Could they be stopped? Read the rest of this entry »